Cloud Support Engineer

Skilled and experienced in designing, implementing, and managing cloud-based solutions to optimize scalability, reliability, and performance, ensuring seamless integration with existing infrastructure while adhering to best practices for security and compliance.

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Network Engineer

A seasoned network engineer with over 5 years of experience in designing, implementing, and optimizing complex networking infrastructures for diverse organizations.My expertise spans across routing, switching, WAN optimization, and network automation, making me a valuable asset in driving business growth and digital transformation initiatives.

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Cybersecurity Engineer

With extensive experience in conducting risk assessments, implementing robust security measures, and leading incident response efforts, I am committed to ensuring the confidentiality, integrity, and availability of organizational data in the face of evolving cyber risks. My expertise spans across areas such as network security, endpoint protection, penetration testing, and security awareness training.

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System Administrator

System Administrator with extensive experience in virtualization, coupled with proficient skills in both Windows and Linux server administration. My background includes effectively managing complex IT infrastructures, implementing robust virtualization solutions, and ensuring the seamless operation of critical systems.

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About Me

Experienced and skilled systems administrator, networks, and cybersecurity specialist with over five years of experience in taking part in designing, implementing, and maintaining IT infrastructure, network, and security environments. Proficient in various networking and security technologies, including TCP/IP protocol suite, routing & switching, enacting network security measures, network traffic analysis, monitoring & reporting, creating cybersecurity awareness, LAN/WAN, WLAN, VPN, and firewall configuration. I am proficient in system administration using Microsoft Windows Servers and also have a vast knowledge of multiple operating systems including Windows, Linux, and MacOS. Additionally, I have experience with cloud technologies such as AWS, Oracle, and Azure.
I am detail-oriented, with excellent problem-solving skills and a passion for learning new technologies. I am seeking a challenging IT support, information security, networks, or system administrator role where I can utilize my skills and experience to contribute to the organization's success.

Education and IT Career

As a graduate from Kisii University with a Bachelor of Science in Information Technology, specializing in systems administration and network engineering, I have honed my skills in developing diverse systems.
Throughout my academic journey, I dedicated myself to creating impactful solutions, including Android, web applications, and intricate network designs. Among my notable projects is the "Rarieda Constituency App," an Android application designed to empower constituents and students. This innovative platform allows users to raise complaints, report problems within their villages, and conveniently apply for bursaries and internships or job opportunities online.
For additional details on my achievements and projects, please refer to the "IT Projects" section in the navigation bar..

Amazon Web Services (AWS) - Kenya (Mar. 2024 - Present)

I'm excited to have accepted an offer with Amazon as a Cloud Support Engineer (Networking), reporting to AWS Nairobi Office. I'll be collaborating with a dedicated and innovative team of engineers worldwide to support Amazon's global customers.
As Amazon role outlines 'On a typical day, a Support Engineer will be primarily responsible for solving customer’s cases through a variety of customer contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue.'

Secure Campus Area Network System(Designed and Implemented in 2024)

Design and Implementation of a Secure Campus Area Network System
Technologies and tools implemented;
Cisco ASA Firewalls, Cisco Wireless LAN Controller, Cisco Lightweight Access Points, Google Cloud Platform, Internet Service Provider- ISP, Inspection Policies- ACL, Firewall Inside-Outside-DMZ zones, NAT, OSPF, Default Static Route, High Availability HSRP, LACP EtherChannel, SVI and Router-on-a-Stick Inter-VLAN Routing, VLANs, STP PortFast and BPDUGuard, Active Directory as DHCP Server, Telephony Service, Subnetting, Wireless Network, Corporate + Employees + External Auditors + Guest WIFI, Device Basic Configs using Cisco IOS, SSH + Standard ACL for Remote Access, Hierarchical Network Design, etc.

Gurutech Networking Training(May 2021 to Present)

This channel was created to share knowledge and experience with the YouTube community, specifically in the area of Enterprise Network Design and Implementation. Through this channel, the goal is to provide solutions to problems encountered in the field of technology and share ideas gained from various sources such as personal experiences, research, and online resources like Google and YouTube. Gurutech Networking Training is an ideal resource for IT enthusiasts and networking engineers looking to enhance their skills and knowledge. Whether you are a beginner or an experienced professional, this channel offers potential ideas to help tackle any enterprise networking project.

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Benard Otom

Cloud Support Engineer

Network Engineer

Cybersecurity Engineer

System Administrator

About Me

Education and IT Career

Work Experience

Portfolio

YouTube Channel

Contact Me

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